Dispatcher/Customer Service Job at ERC Delivery Service, Elmhurst, IL

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  • ERC Delivery Service
  • Elmhurst, IL

Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
Dispatcher needed for a very busy Courier and Trucking Company. Must be available to work Saturdays on a rotating basis.

Responsibilities

  • Address problems and requests by providing solutions

  • Receive and dispatch orders for deliveries

  • Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients

  • Monitor the route and status of drivers

  • Provide drivers with information about orders, traffic, obstacles and requirements

  • Enter orders and notes in the system

  • Use good manners when on the phone.

  • Assist with quoting jobs

Qualifications

  • Knowledge and experience with shipping and receiving processes and procedures.
  • Minimum 2 years of proven experience as dispatcher or relevant position

  • Experience in data entry

  • Proficient in English (oral and written) and the geographical area

  • Outstanding organizational and multitasking abilities

  • Active listener with excellent communication skills

  • Sound judgment and critical thinking

  • High school diploma

Job Tags

Saturday,

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