Job Description

JOB TITLE: Receptionist EMPLOYER: North Country Ford /North Country Chrysler Jeep Dodge Ram SUMMARY: Serves as initial contact for all callers and visitors to organization.

DUTIES AND RESPONSIBILITIES:

• Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to appropriate employee, voice mail, or pager.
• Clears messages and delivers to appropriate employees.
• Meets and greets all visitors; determines their needs and directs them to the appropriate employee/locations.
• Responds to visitors, clients, and employees in a courteous and professional manner.
• Stocks in New Vehicles on arrival to dealership.
• Prepares MSO packets for incoming vehicles.
• Scans Repair Orders from Service
• Receipts monies from down payments cash, checks etc.
• Maintains coffee bar, popcorn machine (clean nightly) turn On TV in am Off at closing. Am shift unlocks sales doors.
• Composes and types of routine correspondence as required.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
• Organizes and maintains file system, files correspondence and other records.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Performs other related duties as assigned by management.

QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Must be able to work weekends and holidays
• Ability to understand and follow written and verbal instructions.
• Strong organizational skills; able to manage priorities and workflow.
• Professional appearance and demeanor
• Ability to perform diversified clerical functions and basic accounting procedures.

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