Job Description

Job Description

Job Description

Texas Investigator / Skip Tracing

Limited Time Employment offer - $1,000 total signing bonus:

· $500 to be paid upon completion of training during the second full pay period

· $500 to be paid upon attaining an accumulated total of 100 production bonus points

Compensation : Hourly base pay plus ability to earn a weekly performance-oriented bonus. The position is heavily weighted toward bonus compensation with uncapped earning opportunity.

Schedule/Hours : Full-Time; Monday - Friday

Offered Benefits : Medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, 401K

Our firm is currently seeking qualified individuals with excellent communication and strong customer service skills to perform skiptracing investigations (locates). The duties involve supporting our financial sector clients in efforts to locate and recover collateral. Candidates must be able to utilize computer technology to manage a case load, use a variety of investigative databases, and provide engaging service on the phone with a professional demeanor. Candidate must have reliable, high-speed internet and suitable working environment at home. The successful candidate will need to pass pre-employment screenings. Drug-free workplace. EOE

Note: Online application must be completed within a computer browser. Mobile device (phone/tablet) users will be unable to complete the application.

Responsibilities:

• High-volume account management
• Manage client and customer communications
• Provide professional and regulatory compliant communication at all times
• Document and update records based on interactions or investigative progress

Employment Offer Details:

Signing bonus paid out as points equating to production bonus earnings. The first half ($500: 20 points) will be included on the employee’s paycheck after completing the second full pay period of initial training. The second half ($500: 20 points) will be included after the employee has accumulated a total of 100 points during his/her training period.

The complete training program is divided into 3 phases of 4 weeks each. Training is completed at the end of Phase 3 as the employee demonstrates satisfactory progress in job competency.

Note: Depending on location, certain restrictions may apply

Requirements

Qualifications:

• Previous experience in sales, law enforcement, collections or other related fields
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to compile progress reports for clients and/or supervisors
• Ability to communicate in English in both written and verbal forms in a clear and concise manner
• Ability to comply with company policies, guidelines, rules, and directives
• Basic knowledge of Microsoft Office applications; specifically Outlook, Word, and Excel

· Ability to remain in a stationary position at a desk/workstation for an extended period of time.

This is an office-based (currently home office) position, no field work is required.

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