Job Description

Job Description

Job Description

We are seeking an energetic, outgoing, and motivated candidate for an Intake Specialist position at our law firm in the Intake department. The candidate we are seeking for this position is organized, professional, responsible, capable of working with limited supervision and committed to helping us meet all our clients' needs. There will be training for the beginning period before working with limited supervision. This person must be a team player and be self-motivated, and able to keep up with a fast pace. This position will eventually require after-hour work on weeknights and on the weekend once candidate is fully trained.

Responsibilities and duties include:

• Collecting potential new client (PNC) information;
• Maintaining office cell phone;
• Answering PNC calls during work hours and after;
• Creating claims with insurance companies;
• Sending out correspondence to insurance companies;
• Inputting case information into case management software;

Requirements

• Required: Bilingual (Spanish & English)
• Required: Intermediate level proficiency with Microsoft Office
• Required: High School Diploma
• Required: Must be available for impromptu work on some weeknights/weekend*
• Preferred: Associates or Bachelor's degree
• Preferred: Previous administrative or other professional office experience
• Highly motivated, enthusiastic individual
• Someone who can provide excellent customer service skills
• Someone who is reliable and trustworthy
• Must be meticulous when gathering information
• Has own transportation
• Able to meet deadlines

Compensation

• Relocation assistance available
• Compensation: $20.00 to $25.50 per hour DOE
• Overtime for after hours and weekend work (over 40 hours per week)

Benefits

• Health insurance for employees and spouses/children
• Paid Time Off for Sick/Vacation days;
• Paid Holidays;
• Gym Membership
• Opportunity for Growth within the Firm
• 401K Plan
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance

* Impromptu work on weeknights and weekends. (Expected average hours per week: 45 - 50.)

• Employees are to be on-call scheduled on rotating basis to provide assistance to new potential clients.
• There is not a set time, place, or number of hours that an employee must work on their scheduled weeknights/weekends.
  • The work depends entirely on when a potential new client calls the firm seeking representation.
    • Employees receive overtime (1.5x pay rate) as compensation for these hours.
• This job is only suitable for candidates that are looking for an opportunity to work overtime and enjoy client interaction, on the phone and face to face.
• If you are not a motivated, high-energy person with the availability to work wherever and whenever.

We are a personal injury firm built on our dedication to our clients. Our clients are our passion and purpose, and we are devoted to helping them recover from their injuries and dedicated to obtaining the best possible result for their cases. We are a diverse team of attorneys, paralegals, and legal assistants from all areas of life. We view everyone at our firm as a family; this led to creating a benefits package covering the employee and their family. Philosophy: Our managers share a common goal and philosophy in training, development, and growth. We are very hands-on in training our attorneys and staff and will ensure they are on a path to succeed at our firm. We have ongoing internal CLEs with Q & As. We strive to provide the best service for our clients, so we want to develop our attorneys to reach their full potential and be proud to be a part of Sandoval & James, PLLC. Culture: The managers, including firm partners, have an open door policy to meet with anyone at the firm. While we work at a fast pace and are always trying to get better and strive for perfection, the firm culture remains light and laidback. We want everyone to enjoy coming to work since it's a second home.

Company Description

We are a personal injury firm built on our dedication to our clients. Our clients are our passion and purpose, and we are devoted to helping them recover from their injuries and dedicated to obtaining the best possible result for their cases. We are a diverse team of attorneys, paralegals, and legal assistants from all areas of life. We view everyone at our firm as a family; this led to creating a benefits package covering the employee and their family. Philosophy: Our managers share a common goal and philosophy in training, development, and growth. We are very hands-on in training our attorneys and staff and will ensure they are on a path to succeed at our firm. We have ongoing internal CLEs with Q & As. We strive to provide the best service for our clients, so we want to develop our attorneys to reach their full potential and be proud to be a part of Sandoval & James, PLLC. Culture: The managers, including firm partners, have an open door policy to meet with anyone at the firm. While we work at a fast pace and are always trying to get better and strive for perfection, the firm culture remains light and laidback. We want everyone to enjoy coming to work since it's a second home.

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