Network Support Engineer Job at DSN, Boca Raton, FL

OHZWa0Y4R0N0cllhNUlLZXB5OTVNaStqdXc9PQ==
  • DSN
  • Boca Raton, FL

Job Description

Network Support Engineer - ONSITE in Boca Raton, FL


Thisrole will be responsible for supporting complex network configuration and infrastructure equipment. The team member will be expected to interact with customers, peers, vendors and partners to resolve customer issues as per contracted SLAs. The engineer will be responsible for projects/moves, adds and changes remotely and at multiple customer sites.
Responsibilities
  • Configuration and migrations of various Cisco network technologies (routers, switches, firewalls & WLAN controllers) while providing superior customer experience.
  • Provide network hardware/software support and create/maintain documentation and diagrams for multiple clients.
  • Handle trouble tickets by phone or email to resolve customer and network issues to resolution in a timely manner.
  • Troubleshoot complex network related issues, including routing, switching, SD-WAN, WAN/LAN failures, BGP and OSPF
  • Support firewall rule changes on Cisco / Palo Alto / Fortinet or Meraki Firewalls
  • Proactively review customers' infrastructure and provide recommendations based on findings.
  • Work within required SLAs for the business and provide regular and frequent status updates.
  • Ability to go onsite to customer locations when needed
Job Requirements
  • Working knowledge of OSPF, BGP, STP, Port Channels, MPLS, DMVPN & SD-WAN.
  • Hands on experience and demonstrated expertise in the following:
  • Cisco Nexus 7K, 5K and 2K configuration
  • Cisco Enterprise Networking (routing and switching) & Wireless (APs, WLAN Controllers, Prime)
  • Cisco Firepower Threat Defense Appliances (VPN, HA configurations, IDS/IPS, NAT)
  • Palo Alto Firewalls
  • Any knowledge or experience with Cisco Software Defined Networks
  • Advanced knowledge and working experience with supporting network infrastructure
  • Great personality, team-building attitude with strong troubleshooting, verbal and written skills
  • Ability to multi-task between multiple clients and issues.
  • This position will involve an on-call schedule, providing after hours support as necessary.
Experience
  • Possess a college degree in Engineering OR 3+ years technical experience as a Network Engineer.
Preferred Qualifications
  • One or more of the following:
  • Cisco CCNP Routing and Switching
  • Cisco CCDP

Laurie Roth
President/Sr. Consultant
DSN-IT
561-923-9505
lr@dsn-it.com


Job Tags

Work experience placement, Remote job,

Similar Jobs

Brad Bollier - State Farm Agent

Office Representative - State Farm Agent Team Member Job at Brad Bollier - State Farm Agent

 ...customers, as needed. Maintain a strong work ethic with a total commitment to...  ...interview process. State Farm agents are independent contractors who hire their own employees. State...  ...selection process Flexible work from home options available. Brad Bollier -... 

Insight Global

Remote Store Planning CAD Designer Job at Insight Global

 ...Workforce Privacy Policy: . Dynamic Blocks - creating and modifying Retail experience Store planning experience 1+ years of AutoCAD 2D drafting experience in space planning/interior design Experience with both CAD and Revit Personality is HUGE - need... 

Aspis Consulting

Web Developer Job at Aspis Consulting

 ...This is a remote position. The Web Developer is responsible for designing, coding, and modifying websites, from layout to function, according to the organizations specifications. The role involves working closely with designers, project managers, and other developers... 

Zenly

Startup Software Developer Internship Job at Zenly

 ...and making the apartment renting experience more Zen! For more information, see...  ...receive real-world experience in developing and deploying production software.You will get exposure tothe...  ...COMPENSATIONThis is an unpaid internship.APPLICATIONPlease include cover... 

Spencer Britt

OBGYN Opening Just NE of Knoxville, TN - MANY rewards and work/life balance! Job at Spencer Britt

 ...A nationally recognized health system is currently seeking an additional BC/BE OB/GYN Physician to join an established practice in Tennessee...  ...office)~ Call 1:4 (Monday Thursday day call only)~ EPIC EMR (System wide)~ Upcoming Womens Center transformation ~...