Senior HVAC Counter Salesperson Job at G-A-P Supply Corp Johnstone Portland, Bend, OR

OWZKaEY4ZUZ2NzhaNVllU3JDVndOUzZo
  • G-A-P Supply Corp Johnstone Portland
  • Bend, OR

Job Description

Job Description


Description:

WHO WE ARE

Johnstone Supply - The Founders Group is a 3rd generation family-owned leading wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We are locally owned and operate across 5 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior customer service, technical advice and training seminars and features the industry's most respected catalog (available in both digital and online) featuring more than 80,000 quality parts, supplies and equipment.

SCHEDULE

Monday - Friday 8:00am - 5:00pm

SALARY RATE

Salary: $26 - $30 / hour

IDEAL CANDIDATE

  • Someone who demonstrates a genuine passion for helping customers and ensuring their needs are met.
  • Can effectively communicate product features, benefits, and usage to customers.
  • Excellent verbal communication skills with a friendly approachable demeanor.
  • Works collaboratively with colleagues and other team members to ensure a smooth operation at the counter.
  • Thrives in a fast-paced retail environment and can adapt to changing customer needs.
  • Prioritizes duties to ensure prompt and effective service.
  • Familiarity with point-of-sale (POS) systems and other relevant technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Answer incoming telephone calls and greet customers. Handle multiple customers and customer requests simultaneously while maintaining a friendly and professional manner.
  • Assist customers in making product selections by asking questions and actively listening to identify customer needs.
  • Assist with the system or product troubleshooting and answer technical questions.
  • Identify alternate or substitute products to meet customer needs.
  • Research and source products for customers using various tools, including point-of-sale computer systems, catalogs, websites, JXI, and industry and store contacts.
  • Enter sales orders into a point-of-sale computer system for invoicing or cash payments.
  • Process customer returns and warranties following company guidelines.
  • Follow up on all customer requests for information, quotes, alternative parts, and delivery dates.
  • Proactively communicate with customers about any expected delays or issues with their orders.
  • Develop good working relationships and rapport with customers. Greet regulars by name.
  • Maintain the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc.
  • Resolve customer complaints and disputes in a timely, professional manner that balances customer requests with business needs.
  • Follow company pricing and credit guidelines.

BENEFITS

  • Paid Vacation / Holidays / Sick Leave
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company paid Life Insurance
  • Company paid Long-Term Disability Insurance
  • Flexible Spending Account for Medical and Dependent Care
  • Health Savings Account with generous company contribution
  • 401(k) Plan with generous company match
Requirements:

QUALIFICATIONS AND EXPERIENCE

  • Requires a high school diploma or general education degree GED and experience and/or training in the HVAC/R industry.
  • Must have experience as a sales and service associate.
  • Excellent verbal communication skills (in-person and phone).
  • Proactively communicating (both verbal and written) to establish mutual respect and understanding.
  • Skill in using point-of-sale computer systems.

Compensation details: 26-30 Hourly Wage

PI7f27dcd2f0e1-31181-35237754

Job Tags

Hourly pay, Holiday work, Flexible hours, Monday to Friday,

Similar Jobs

Insight Global

Remote Store Planning CAD Designer Job at Insight Global

 ...Workforce Privacy Policy: . Dynamic Blocks - creating and modifying Retail experience Store planning experience 1+ years of AutoCAD 2D drafting experience in space planning/interior design Experience with both CAD and Revit Personality is HUGE - need... 

Diverse Lynx

Azure Databricks Engineer Job at Diverse Lynx

 ...Experience in ingesting data from different Sources using in Azure ADF Experience in transforming the data using Azure Databricks & Delta lake and Pyspark Experience in Azure DevOps CI/CD - Stories, Bugs, and Issue management Implement Integration solution... 

Kanadevia Inova

Contract Manager Job at Kanadevia Inova

 ...in, and process claim negotiations together with the project management Participate in negotiations with clients, partners, suppliers...  ...team Cooperate with the project management to define the contract strategy Prepare contract concepts and defense strategies... 

ManTech

Senior Network Security Engineer Job at ManTech

Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization...  ...seeking a motivated, career and customer-oriented Senior Network Security Engineer to join our team supporting a large U. S. Government... 

Wegmans Food Markets

Food Service Worker Job at Wegmans Food Markets

 ...Job Posting: 10/02/2024 Job Posting End: 11/01/2024 Job ID: R0225212 EARN A BONUS UP TO $1,000! Hiring immediately! we are a food market where you make the difference At Wegmans, we're on a mission to help people live healthier, better lives through...