Job Description

Job Summary:

Hennick's Home Center is seeking an experienced and motivated Store Manager to oversee the daily operations of our store in Lakeside, Oregon. The ideal candidate will have a strong background in retail management, excellent customer service skills, and a solid understanding of hardware products and tools. This role involves supervising staff, managing inventory, driving sales, and ensuring the overall success and profitability of the store.

Key Responsibilities:

• Store Operations:
  
  
  • Manage day-to-day store functions, including opening and closing procedures.
    
    
  • Ensure the store is clean, organized, and well-stocked.
    
    
  • Implement and monitor store policies and procedures for efficiency and compliance.
    
    
• Staff Management:
  
  
  • Hire, train, and supervise store employees.
    
    
  • Create work schedules and delegate tasks to staff.
    
    
  • Conduct performance evaluations and provide feedback/coaching.
    
    
• Customer Service:
  
  
  • Ensure high levels of customer satisfaction through excellent service.
    
    
  • Resolve customer issues, complaints, and inquiries promptly and professionally.
    
    
  • Provide product knowledge and assistance to customers when needed.
    
    
• Inventory & Merchandising:
  
  
  • Maintain optimal inventory levels by ordering and receiving stock.
    
    
  • Conduct regular inventory audits and minimize shrinkage.
    
    
  • Oversee product merchandising and promotional displays.
    
    
• Sales & Financial Performance:
  
  
  • Drive sales and meet or exceed store targets.
    
    
  • Monitor financial performance including sales, expenses, and profit margins.
    
    
  • Prepare daily, weekly, and monthly sales reports.
    
    
• Health & Safety:
  
  
  • Ensure compliance with safety regulations and procedures.
    
    
  • Train staff on proper handling of tools, equipment, and hazardous materials.
    
    

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