Job Description

Job Description

Job Description

Gardner Health Services is currently recruiting to fill a Training Coordinator position. This is a full-time position based in the Human Resources Department located in Downtown San Jose, California. The Training Coordinator will join a dynamic healthcare team and focus on developing, implementing and maintaining a centralized training program with an emphasis on enhancing customer service. The position requires passion about training and development, with a keen understanding of healthcare operations and customer service principles. This role is crucial in ensuring our staff delivers compassionate, efficient, and knowledgeable care to our patients.

This recruitment will remain open until filled. Applications will be reviewed on a first come first serve basis. Apply now!

Minimum Qualifications:

The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered,

• Bachelor’s Degree in Healthcare Administration, Business Administration, Education, or a related field, required (or equivalent experience as determined by the company).
• Certification such as Certified Professional in Training Management (CPTM) in training and development is a plus.
• Proven experience in training coordination, preferably within the healthcare sector, with a focus on customer service.
• Strong understanding of healthcare operations, including compliance and regulatory requirements.
• Excellent communication and interpersonal skills, with the ability to engage and motivate diverse groups of learners.
• Demonstrated ability to understand and respect diverse cultural perspectives and backgrounds to design inclusive training programs.
• Familiarity with e-learning tools, virtual training platforms, and digital training resources to enhance learning experiences.
• Experience in facilitating change within an organization through training initiatives and adapting programs to meet evolving needs.
• Proficiency in developing training materials and using learning management systems (LMS).
• Organized and detail-oriented, with strong project management skills to oversee multiple training initiatives simultaneously.
• Passionate about community healthcare and behavioral health services.
• Dedicated to improving patient outcomes through high quality services and exceptional customer service.
• Adaptable and responsive to evolving organizational needs and industry changes.
• Collaborative team player who thrives in a fast-paced, interdisciplinary environment.
• Commitment to professional growth and development, both personally and for the team.

*If selected, other documents and certifications may be required as part of the hiring and credentialing process*

Compensation:

Compensation and level of position placement will be determined based on relevant experience and education.

Training Coordinator: $60,000 - $80,000/Annually

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Working at Gardner Health Services

Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you.

Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank.

Who We Are

Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner’s mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate.

Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner’s services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members.

Gardner Health Services is an equal opportunity employer

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