Legal
The short, plain-language version of how we handle your information.
Last updated: October 2026
When you contact us, take the Scorecard, or request a Strategy Snapshot, we collect the details you give us: your name, email address, company, website, and your answers to our questions.
If you use the client portal, we also store your login details and the project information shared with you there.
We use your details only to respond to you, prepare your Scorecard or Strategy Snapshot, deliver our work and, where you've agreed, stay in touch about relevant thinking and services.
We do not sell, rent, or share your personal information with third parties for their own marketing.
Your information is stored securely in our cloud systems, with access limited to the Globecreative team. We keep it only as long as it's needed for the work or relationship it was collected for.
Under South Africa's Protection of Personal Information Act (POPIA), the UK GDPR and the other data protection laws that apply where you are, you can ask what personal information we hold about you, ask us to correct or delete it, and object to us using it for marketing. Email matthys@globecreative.co.za and we'll respond within 30 days.
Matthys Ras, Globecreative
If you're unhappy with how we've handled your information, you can complain to the Information Regulator of South Africa (inforegulator.org.za) or, in the UK, the Information Commissioner's Office (ico.org.uk).
Questions? Email matthys@globecreative.co.za